FOUNDING PARTNER APPLICATIONS ARE OPENView founding plan

POST-PURCHASE LOYALTY FOR LAGOS VENUES

Turn today's guests into next week's regulars.

Redeem gives paid customers a reason to return, then gives you proof when they do. No coupon hunters. No app download. No guessing who came back.

Runs beside your checkout Setup and onboarding included
Illustrative customer reward screen and owner return metrics
HOT CRUST CAFÉLagos
Confirmed
*

Purchase complete

Pick your reason to come back.

01Free pastrywith any coffee
02₦2,000 offnext spend over ₦12k
03Mystery treatreveal after unlock
Valid on your next visitUnlock reward
RETURN REVENUEIllustrative
₦1.24M
91 tracked returns+31%

THE WHOLE SHIFT

01Customer pays
02Scans your QR
03Reward unlocks
04Comes back

WHY REDEEM

The discount comes after the sale. That changes everything.

Most loyalty tools ask you to cut the price before you know if someone will buy. Redeem starts after a real customer has paid.

OLD MODELDiscount before purchase
  • Attracts bargain hunters
  • Cuts today's revenue
  • Leaves walk-ins anonymous
REDEEMReward after purchase
  • Rewards confirmed customers
  • Protects today's full-price sale
  • Tracks the return visit

HOW IT WORKS

One QR. Four small moves. One customer back.

The customer flow is fast enough to sit beside checkout. The staff flow is a PIN. The owner gets the evidence.

01

They pay

Card, cash or transfer. Your checkout stays exactly as it is.

02

They scan

A QR opens the reward flow. No app download and no new hardware.

03

You confirm

A staff PIN proves that a real purchase happened before the reward unlocks.

04

They return

The reward works on a later visit, and the comeback appears in your dashboard.

No POS replacementNo customer appNo reward without a real purchase

FOR OWNERS

The dashboard proves the comeback happened.

See scans, rewards, tracked returns, return revenue and staff activity in one weekly view.

Redeemby Quest
TV
The Vault LoungeLekki, Lagos
Founding Partner1 venue
OVERVIEW

Your comeback report

Last 7 daysExport
SCANS312+18% this week
REWARDS ISSUED28792% activation
RETURNS9131.7% comeback rate
RETURN REVENUE₦1.24M+31% this week
DAILY RETURNS91 customers came back
Tracked return
MonWedFriSun
RECENT COMEBACKSLive activity
AOAmaka O.Reward redeemed₦18,5002m
TITimi I.Reward redeemed₦42,00018m
KMKemi M.Reward redeemed₦13,2001h

Example dashboard · illustrative data, not published pilot results

WHAT YOU GET

A clearer picture of the customers already in your room.

01

Know who actually paid you.

Build a useful customer list from real walk-ins, not followers and giveaway entries.

02

Protect today’s full-price sale.

The customer earns a reason to return only after today’s purchase is complete.

03

See what brings people back.

Track returns, return revenue, staff activity and the rewards doing the work.

BUILT FOR LAGOS

If people can love the experience, Redeem can give them a reason to repeat it.

Choose a comeback reward that fits your margin, your service and how often a good customer should return.

Talk through your venue
RestaurantsFree drink on the next visit
Lounges₦3,000 off a returning group
CafésA pastry with the next coffee
SpasA free add-on next appointment
Salons₦2,000 off the next appointment
Game loungesExtra game time on return

FOUNDING PARTNER · LAGOS

Start with one venue. Build the comeback loop properly.

Founder-supported setup for early Lagos venues that want to test post-purchase loyalty with real customers and honest measurement.

FIRST YEAR · ONE BRANCH₦200,000Standard annual price: ₦360,000
  • Digital menu and comeback system
  • Setup and staff onboarding
  • Owner reporting and founder support
Apply for a founding spot

FAQ

Questions owners actually ask.

Still unsure? Ask the founders directly.

edwin@quests.group
What if a customer never comes back?

You owe nothing. The reward only costs you when the customer returns and redeems it on a later visit.

Does Redeem replace my POS?

No. Redeem runs beside your current checkout, so you can pilot it without replacing the tools your team already uses.

Will my staff need training?

Yes, but the flow is intentionally short. Setup and a staff walkthrough are included in the Founding Partner plan.

Is this another coupon app?

No. Coupons discount strangers before they buy. Redeem rewards a confirmed customer after they have already paid.

YOUR CUSTOMERS ALREADY PAID

Now give them a reason to come back.